Effective date: July 27, 2026
Par Possible sells downloadable digital products. This policy is intended to be simple and fair.
14-Day First-Purchase Guarantee
If your first purchase of a Par Possible digital product is not useful for you, email hello@parpossible.com within 14 calendar days of purchase and request a refund.
Include:
- the email address used at checkout;
- the order number, if available;
- the product purchased;
- a short explanation of the problem so Par Possible can improve the product or resolve a delivery issue.
A detailed justification is not required.
Delivery or File Problems
If you are charged but cannot access the download, receive a damaged file, or make an accidental duplicate purchase, contact hello@parpossible.com. Par Possible will first try to restore access or provide a working file; when that does not reasonably solve the issue, a refund will be issued.
Limits
Refund requests may be denied when:
- the request is submitted more than 14 days after purchase;
- the same customer has previously received a discretionary satisfaction refund;
- there is evidence of refund abuse, fraud, unauthorized redistribution, or other violation of the Terms of Use.
These limits do not reduce any non-waivable rights available under applicable law.
Refund Timing
Approved refunds are returned to the original payment method. Par Possible will initiate an approved refund promptly, but banks and payment providers may take 5–10 business days or longer to post it.
Contact
Refund and delivery requests: hello@parpossible.com